According to the data, employee absences a cost the UK £11 billion a year. When you do the math, that works out as about £600 per employee. Thus, problem employees are a big problem for businesses and HR departments. So what can Steve Jobs teach businesses about hiring happy people?
Jobs Built A Culture Of Respect
Apple was successful because of its culture of managers working closely with engineers. In fact, in many ways, it was the engineers who actually ran the show. The managers were just there to make sure the business operation ran smoothly.
And the managers that Apple did have were previously engineers. This generated a deep level of understanding between both the managers and the workers in the company. It was a culture of mutual respect.
Today, there are too many businesses who don’t have managers who have been there and done it. And that creates resentment and ill-feeling among employees. Managers need to be involved as part of a close-knit team, as they were in Apple. This will help them emulate some of Apple’s extraordinary success.
Jobs Emphasised Work/Life Balance
Apple is a company that does a lot behind the scenes to care for its employees. Steve Jobs was a passionate workaholic. But he realised that his employees weren’t all workaholics. They had family and hobbies they wanted to pursue outside of work.
Apple was, therefore, at the forefront of employee holiday management. Historically, Apple has ensured that employees get plenty of time off at Christmas and Thanksgiving. And it continues to provide health coverage for all its employees. At the bottom of Apple’s culture is the idea that life is something that you should just go out and enjoy.
Jobs Insisted On Deadlines
Steve Jobs was always clear on the importance of deadlines with employees. According to insiders, when Jobs was at the helm, deadlines were never missed by employees. But why? Jobs was always clear about what could and could not be achieved himself. And through close collaboration with colleagues, he knew what they were capable of. Often employees themselves baulked at his deadlines. But ultimately, the system worked.
Jobs insisted that everything that the company shipped had to be of “Apple quality.” That meant that if a certain feature wasn’t ready, it had to be cut from the product.
Jobs Took A Holistic View Of Employees
Steve Jobs was a brilliant man who thrived on challenges. And he wanted his employees to do the same. Many employees at the company were often given tasks that were a little beyond their comfort zone. But it was through these challenges that Jobs crafted a highly competent workforce. At Apple, employees were able to rise quickly through the ranks. Often, talented employees could bag managerial positions within as little as six months.
Jobs Kept That Startup Culture
Why are Apple’s employees so passionate? It’s because the company has rejected corporate bureaucracies. On the inside, it’s still like the startup Jobs founded back in the 1980s. It’s got a culture that employees love.